Privacy Policy

Information We Collect

When you interact with our website or chatbot, we may collect the following:

• IP addresses: Used to maintain chatbot conversation sessions and prevent abuse
• Chat messages: Submitted by you to the chatbot
• Contact information: Voluntarily provided by you (name, email, phone number)

We do not use analytics tools, marketing pixels, or tracking cookies.

How We Use Your Information

We use your information for:

• Operating and maintaining the chatbot and website
• Ensuring conversation continuity and system security
• Responding to inquiries and providing requested professional services
• Preventing abuse, spam, or misuse of our systems

Legal Basis for Processing (GDPR)

For users in the EU, we process personal data under legitimate interest to operate and improve our services, as well as to maintain security.

Consent is required only if you voluntarily provide contact information to receive follow-ups regarding your inquiry.

Data Retention

We retain information only for as long as necessary to:

• Provide our services
• Respond to inquiries
• Comply with legal obligations

Data that is no longer required is deleted or anonymized.

Your GDPR Rights

If you are an EU resident, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Request limits on processing under certain conditions
• Objection: Object to processing based on legitimate interests
• Data portability: Request your data in a structured, machine-readable format

To exercise your rights, contact us at: contact@columbusai.tech

Data Sharing

We do not sell, rent, or trade your personal information.

We may share data with service providers who help operate our website and chatbot, subject to confidentiality agreements, or as required by law.

Third-Party Scheduling

We use a third-party scheduling service (Cal.com) to allow you to book meetings with us.

When you use the scheduling link, you are directed to the service provider's site and any information you enter there (e.g., name, email, calendar availability) is collected and processed by that provider in accordance with its privacy policy.

We receive booking details from the provider to conduct the meeting; we do not control the provider's data practices.

Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy occasionally. The "Last updated" date will reflect the most recent version. Continued use of our services constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, please contact us at contact@columbusai.tech or through the contact information provided on our website.