Privacy Policy
Last updated June 6, 2026
This Privacy Policy explains how Columbus AI Automation Solutions, LLC, doing business as Columbus AI ("we", "us", "our"), collects, uses, and protects information when you visit our website, request a consultation, or submit an automation assessment.
Information we collect
- Contact details you submit through the assessment or consultation forms — name, email, company, phone (optional), and website.
- Business profile inputs you provide in the assessment, such as business type, lead volume, follow-up speed, tools in use, and self-reported bottlenecks.
- Usage data automatically collected by our hosting and analytics providers, such as IP address, browser type, pages viewed, and timestamps.
- Cookies and similar technologies used to keep you signed in (for client portals) and remember basic preferences.
How we use your information
- To generate your AI-assisted automation review and deliver it to you by email.
- To respond to consultation requests and follow up about projects you've asked about.
- To improve our services, content, and tooling.
- To comply with legal obligations and protect against fraud or abuse.
We do not sell your personal information.
Service providers we use
We share limited information with vendors that help us operate, including:
- Cloud hosting and database providers (for application data).
- Email delivery providers (to send your assessment results and follow-ups).
- AI model providers (to generate the natural-language portions of your report from the inputs you submit).
- Analytics providers (to understand site usage in aggregate).
Each provider is contractually limited to processing your data on our behalf.
Data retention
Assessment submissions and consultation requests are retained while we have an active or prospective business relationship with you, and afterward only as long as needed for legitimate business or legal reasons. You can request deletion at any time.
Your choices
- Access, correction, or deletion — email us and we'll handle it promptly.
- Email opt-out — reply to any email and ask us to stop. We don't run marketing lists.
Children
Our services are not directed to children under 13, and we don't knowingly collect their information.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No system is perfectly secure, but we work to limit access to what's needed and to encrypt data in transit.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the "Last updated" date above.
Contact
Columbus AI Automation Solutions, LLC
Columbus, Ohio
Questions: see the consultation form.