Terms of Service

Use of Our Services

You may use our website and chatbot for lawful purposes only. You agree not to:

• Interfere with or disrupt the operation of our website or services
• Attempt to gain unauthorized access to any part of the website, servers, or systems
• Use our services in violation of applicable laws or regulations
• Copy or exploit content from our website without our permission

Chatbot and AI-Generated Content

Our chatbot provides responses for informational purposes only. By using it, you acknowledge:

• The chatbot uses AI to generate responses, which may not always be accurate, complete, or applicable to your situation
• Responses are not professional advice and should not be relied upon as a substitute for consulting a qualified professional
• We are not responsible for any decisions made based on chatbot responses

Data Collection and Processing

We collect minimal information to operate our services and maintain conversation continuity. This may include:

• IP addresses (used to identify user sessions and prevent abuse)
• Chat messages submitted through the chatbot
• Contact information voluntarily provided by users

We process this information under the principle of legitimate interest to:

• Provide chatbot services
• Maintain conversation sessions
• Ensure system security and prevent abuse

We do not use analytics, marketing pixels, or tracking cookies.

Rights of EU Users

If you are located in the EU, you have the following rights under GDPR:

• Access: Request a copy of your personal data we hold
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing under certain conditions
• Objection: Object to processing for legitimate interests
• Data portability: Request your data in a structured, machine-readable format

To exercise your rights, please contact us at contact@columbusai.tech. We will respond within applicable legal timelines.

Lead Information and Contact

When you provide contact information via our chatbot or website:

• You consent to us contacting you regarding your inquiry and our professional services
• We store this information only for managing communications and providing services
• We do not share your personal information with third parties except as required by law

Intellectual Property

All website content, including text, images, code, UI components, and designs, is owned by Columbus AI unless otherwise stated. You may not:

• Copy, reproduce, or redistribute content
• Create derivative works without written permission

Service Availability and Maintenance

We strive to keep our website and chatbot available, but do not guarantee uninterrupted access. Maintenance, updates, or modifications may occur without prior notice. We are not liable for temporary unavailability or any loss of data.

Limitation of Liability

To the fullest extent permitted by law, Columbus AI is not liable for:

• Any loss, damage, or harm resulting from your use of the website or chatbot
• Decisions made based on chatbot-generated content
• Unauthorized access to or use of your information

Changes to Terms

We may update these Terms from time to time. The "Last updated" date will reflect the most recent changes. Continued use of our services indicates acceptance of the updated Terms.

Contact

For questions regarding these Terms or your GDPR rights, please contact us at: contact@columbusai.tech